Learning and Support Docs

Learning and Support Docs

  • View as PDF

›Viewing Files in Asset Viewer

Welcome

  • Supported Browsers and Operating Systems
  • Learning and Support Docs

Accounts

  • New Account
  • Logging In
  • Multi-Factor Authentication & SSO
  • Password Reset

Packages

  • Package Inbox
  • Creating & Modifying Packages
  • Creating a Package from a CSV File
  • Sharing Packages
  • Create Packages Using ALE

Upload/Download

  • Uploading and Tagging Files
  • Downloading
  • Video Specs

Searching Files

  • File Search
  • History

Viewing Files in Asset Viewer

  • Quick Guide to Asset Viewer
  • Asset & Package Viewer
  • Commenting
  • Asset Details Panel
  • File Info Panel
  • Viewer History Panel
  • Active Package Panel
  • Approval History Panel
  • Viewer Access Panel
  • Package Recipients Panel
  • Export Report Panel

Users

  • Manage Users
  • User Roles
  • User Lists

Admin

  • Tag Structure
  • Reporting
  • File Types
  • User Departments
  • Manage Company
  • Production Admin
  • Suspicious Activity
  • Login Message
  • Queues
  • Translations Page
  • Configure Emails

Integrations

  • Box Integration in CORE

Sync Review

  • CORE Sync Review

CORE Apps

  • Mobile & iPad v6 App
  • CORE by 5th Kind App
  • Screener Application

Troubleshooting

  • How to clear your cache
  • Troubleshooting Login with Google Authenticator (MFA)

Viewer History Panel

The History Tab lets you see every interaction that has been taken with the File you're viewing, including its original upload and every time a User has viewed it.

Filtering

Click the dropdown to filter by different categories of actions:

  1. Comment - View who Commented on selected Files, and when.
  2. Download - View who Downloaded selected Files, and when.
  3. Upload - View who Uploaded selected Files, and when.
  4. Viewed - View who Viewed selected Files, and when.
  5. Edited - View who Edited selected Files, including adding them to Packages, and when.
  6. Categorized - View who Categorized selected Files, and when.
  7. Updated - View who Updated selected Files, and when.
  8. Deleted - View who Deleted selected Files, and when.
  9. Created - View who Created selected Files, and when.
← File Info PanelActive Package Panel →
  • Filtering