Learning and Support Docs

Learning and Support Docs

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›Admin

Welcome

  • Supported Browsers and Operating Systems
  • Learning and Support Docs

Accounts

  • New Account
  • Logging In
  • Multi-Factor Authentication & SSO
  • Password Reset

Packages

  • Package Inbox
  • Creating & Modifying Packages
  • Creating a Package from a CSV File
  • Sharing Packages
  • Create Packages Using ALE

Upload/Download

  • Uploading and Tagging Files
  • Downloading
  • Video Specs

Searching Files

  • File Search
  • History

Viewing Files in Asset Viewer

  • Quick Guide to Asset Viewer
  • Asset & Package Viewer
  • Commenting
  • Asset Details Panel
  • File Info Panel
  • Viewer History Panel
  • Active Package Panel
  • Approval History Panel
  • Viewer Access Panel
  • Package Recipients Panel
  • Export Report Panel

Users

  • Manage Users
  • User Roles
  • User Lists

Admin

  • Tag Structure
  • Reporting
  • File Types
  • User Departments
  • Manage Company
  • Production Admin
  • Suspicious Activity
  • Login Message
  • Queues
  • Translations Page
  • Configure Emails

Integrations

  • Box Integration in CORE

Sync Review

  • CORE Sync Review

CORE Apps

  • Mobile & iPad v6 App
  • CORE by 5th Kind App
  • Screener Application

Troubleshooting

  • How to clear your cache
  • Troubleshooting Login with Google Authenticator (MFA)

Configure Emails

This page allows you to customize the welcome email that is sent when a User is invited to CORE for the first time. You can modify it or replace it entirely.

The welcome email must be written in HTML. Click Save changes to save your custom email.

To reset to the default email message, click the "Reset message" button.

Template Variables

You can include a number of variables in the email that will be customized for each User, such as their Username. Enter the variables inside curly braces, as shown in the default message.

Variables

  • {{ firstName }} - The User's first name
  • {{ lastName }} - The User's last name
  • {{ username }} - The User's Username
  • {{ web }} - The URL of your system
  • {{ oneTimeToken }} - A system variable needed for the User to verify their account upon first login
  • {{ oneTimePin }} - A system variable needed for the User to verify their account upon first login
  • {{ companyLogo }} - Your company's logo
  • {{ companyName }} - Your company's name
  • {{ url }} - The URL of your system
← Translations PageBox Integration in CORE →
  • Template Variables
    • Variables