Learning and Support Docs

Learning and Support Docs

  • View as PDF

›Welcome

Welcome

  • Supported Browsers and Operating Systems
  • Learning and Support Docs

Accounts

  • New Account
  • Logging In
  • Multi-Factor Authentication & SSO
  • Password Reset

Packages

  • Package Inbox
  • Creating & Modifying Packages
  • Creating a Package from a CSV File
  • Sharing Packages
  • Create Packages Using ALE

Upload/Download

  • Uploading and Tagging Files
  • Downloading
  • Video Specs

Searching Files

  • File Search
  • History

Viewing Files in Asset Viewer

  • Quick Guide to Asset Viewer
  • Asset & Package Viewer
  • Commenting
  • Asset Details Panel
  • File Info Panel
  • Viewer History Panel
  • Active Package Panel
  • Approval History Panel
  • Viewer Access Panel
  • Package Recipients Panel
  • Export Report Panel

Users

  • Manage Users
  • User Roles
  • User Lists

Admin

  • Tag Structure
  • Reporting
  • File Types
  • User Departments
  • Manage Company
  • Production Admin
  • Suspicious Activity
  • Login Message
  • Queues
  • Translations Page
  • Configure Emails

Integrations

  • Box Integration in CORE

Sync Review

  • CORE Sync Review

CORE Apps

  • Mobile & iPad v6 App
  • CORE by 5th Kind App
  • Screener Application

Troubleshooting

  • How to clear your cache
  • Troubleshooting Login with Google Authenticator (MFA)

Learning and Support Docs

Welcome to the user documentation for CORE from 5th Kind. Here you can learn how to use the CORE system and have your questions answered quickly and easily. And if you can’t find the answer to your question, contact your company’s Tier 1 support person.

Using 5th Kind’s CORE

CORE is a powerful, cutting-edge, web-based application that centralizes and secures all digital files to improve collaboration, eliminate duplication, simplify access and reduce costs. CORE is the workflow backbone for DAM, digital dailies, and digital workflows for all types of industries.

You and your team can use it to share files, images, videos, and documents with each other, while making sure that everyone only sees what they need to.

To your top right you will find a link to view this document as a PDF.

Download this manual for your offline convenience. You can also save individual sections through your Save as PDF function when printing.

To your left is the Navigation Pane, where you can find everything you need to know. Let’s start at your Welcome email and create your New Account.

← Supported Browsers and Operating SystemsNew Account →
  • Using 5th Kind’s CORE