Learning and Support Docs

Learning and Support Docs

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›Admin

Welcome

  • Supported Browsers and Operating Systems
  • Learning and Support Docs

Accounts

  • New Account
  • Logging In
  • Multi-Factor Authentication & SSO
  • Password Reset

Packages

  • Package Inbox
  • Creating & Modifying Packages
  • Creating a Package from a CSV File
  • Sharing Packages
  • Create Packages Using ALE

Upload/Download

  • Uploading and Tagging Files
  • Downloading
  • Video Specs

Searching Files

  • File Search
  • History

Viewing Files in Asset Viewer

  • Quick Guide to Asset Viewer
  • Asset & Package Viewer
  • Commenting
  • Asset Details Panel
  • File Info Panel
  • Viewer History Panel
  • Active Package Panel
  • Approval History Panel
  • Viewer Access Panel
  • Package Recipients Panel
  • Export Report Panel

Users

  • Manage Users
  • User Roles
  • User Lists

Admin

  • Tag Structure
  • Reporting
  • File Types
  • User Departments
  • Manage Company
  • Production Admin
  • Suspicious Activity
  • Login Message
  • Queues
  • Translations Page
  • Configure Emails

Integrations

  • Box Integration in CORE

Sync Review

  • CORE Sync Review

CORE Apps

  • Mobile & iPad v6 App
  • CORE by 5th Kind App
  • Screener Application

Troubleshooting

  • How to clear your cache
  • Troubleshooting Login with Google Authenticator (MFA)

User Departments

This Admin module lets you control what Departments can be assigned to Users when setting up their profiles.

Departments

When creating a User's Profile, you must assign them a Department, and a Position within that department. This can then be used for limiting a User's access to other Users. See Manage Roles for more info.

Creating a new Department

Click the "Create Department" button. Enter a name for it, then click the to save it.

Editing an existing Department

Click the to change the name of the Department, then click the when you're done.

Deleting a Department

Click the icon of a Department to delete it.

Positions

Each Department has one or more Positions. For any Department, click on the number of Positions to view and edit them.

Creating a new Position

Click the "Create Position" button. Enter a name for it, then click the to save it.

Editing an existing Position

Click the to change the name of the Position, then click the when you're done.

Deleting a Position

Click the icon of a Position to delete it.

← File TypesManage Company →
  • Departments
    • Creating a new Department
    • Editing an existing Department
    • Deleting a Department
  • Positions
    • Creating a new Position
    • Editing an existing Position
    • Deleting a Position