Learning and Support Docs

Learning and Support Docs

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›CORE Apps

Welcome

  • Supported Browsers and Operating Systems
  • Learning and Support Docs

Accounts

  • New Account
  • Logging In
  • Multi-Factor Authentication & SSO
  • Password Reset

Packages

  • Package Inbox
  • Creating & Modifying Packages
  • Creating a Package from a CSV File
  • Sharing Packages
  • Create Packages Using ALE

Upload/Download

  • Uploading and Tagging Files
  • Downloading
  • Video Specs

Searching Files

  • File Search
  • History

Viewing Files in Asset Viewer

  • Quick Guide to Asset Viewer
  • Asset & Package Viewer
  • Commenting
  • Asset Details Panel
  • File Info Panel
  • Viewer History Panel
  • Active Package Panel
  • Approval History Panel
  • Viewer Access Panel
  • Package Recipients Panel
  • Export Report Panel

Users

  • Manage Users
  • User Roles
  • User Lists

Admin

  • Tag Structure
  • Reporting
  • File Types
  • User Departments
  • Manage Company
  • Production Admin
  • Suspicious Activity
  • Login Message
  • Queues
  • Translations Page
  • Configure Emails

Integrations

  • Box Integration in CORE

Sync Review

  • CORE Sync Review

CORE Apps

  • Mobile & iPad v6 App
  • CORE by 5th Kind App
  • Screener Application

Troubleshooting

  • How to clear your cache
  • Troubleshooting Login with Google Authenticator (MFA)

Screener Application

The Screener App allows you to Stream videos from Packages to a pre-configured Apple TV. To allow streaming to an Apple TV using the Screener App, you must first configure it, and then give access to Users.


Configuring an Apple TV for the Screener App

Download the 5thKind Screener App from the Apple TV App Store, then open it.

You must enter the Client Name, the name of the Device, and the Registration Code. If you do not have this information, you can get it from your Administrator.

What’s my Device Name?

If the TV or other device you’re logging into hasn’t previously been registered on CORE, contact your administrator for the appropriate naming convention before you register the app. If the device has been registered, your CORE administrator can give you the name to enter when “registering” your device, aka logging in.

What’s the Login Code Number?

Contact your CORE administrator for the current Login Code Number.

Login After Set Up

If the Screener App is already registered with a device, when you open the app you should be logged in automatically.

Logout

There’s no logout option on the Screener App. Exit out of the app to close it. It will be registered with that device the next time a Screening Manager needs it.

Switch Client Servers

If you are an Admin, and you have more than one company, or you need to test the app on different environments, the Screener App doesn’t yet have a simple logout screen. To switch client server environments, you need to uninstall and reinstall the application on the device you are testing.


Streaming Videos to Screener Devices

If your User Role gives you permission to stream to Screener Devices, you can do it from any Package. When viewing any Package, click the icon to open the Screener Panel.

If you have the ability to stream to more than one Device, you will see the available Devices listed. Select one to proceed.

If you only have the ability to stream to a single Device, you will automatically be taken to the Screener Player.

The Player will automatically start playing the first video in the Playlist to the selected Device.

Screener App Controls

Click the button to pause playback.

Click the button to resume playback.

Click the button to play the next video in the Playlist.

Click the button to play the previous video in the Playlist.

The icon of the currently playing video will be shown at the bottom of the Screener Panel.

Selecting a Video to Play

To select a video to play manually, click its thumbnail in the Package, then click the button to start playing it.

Using the CORE While Streaming

You can continue to use the system as normal while streaming.

If you close the Package, you'll see a notification in the top bar containing the name of the Device you're currently streaming to. Click it at any time to return to the Package and the Screener Panel.

Click the button on it to stop streaming.


Managing Access to Screener Devices

Admins Only: To stream to a Screener Device, a User must be granted permission for it in their User Role.

When viewing a User Role, click the Screener tab. Check the box of any Screener Device the Users should be able to stream to.

See User Roles topic for more information about creating and managing User Roles.


Managing Screener Devices

Admins Only: The Screener App Admin Panel allows you to manage registered Screener Devices.

Registration Code

Anyone registering a Screener Device must enter this code for security reasons. You can change it any time by typing a new code and clicking Change Code.

Devices

View your registered Screener Devices here.

  1. Device Name- The name of the device. You can type a new name here to change it.
  2. IP Address- The IP Address of the Screener Device.
  3. Device Location- The city where the Device is located.
  4. Last Date Used- The most recent time when someone streamed to the Device.
  5. # of Users with Access- The number of Users in the system who are able to stream to the Device. See the next section for more details.
  6. Watermark Style- The style of the Watermark that will be applied to videos streamed to the Device.
  7. Watermark Text- The text of the Watermark that will be applied to videos streamed to the Device.
  8. Action- Click the to un-register the Device. Once you do this, the Device can no longer be streamed to.
← CORE by 5th Kind AppHow to clear your cache →
  • Configuring an Apple TV for the Screener App
    • What’s my Device Name?
    • What’s the Login Code Number?
    • Login After Set Up
    • Logout
    • Switch Client Servers
  • Streaming Videos to Screener Devices
    • Screener App Controls
    • Selecting a Video to Play
    • Using the CORE While Streaming
  • Managing Access to Screener Devices
  • Managing Screener Devices
    • Registration Code
    • Devices